FCL - Facilitation Skills

Instructors understand and use up-to-date training techniques and a variety of training methods, including lectures, group discussions, case studies, problem solving exercises and visual aids to give all participants the best opportunities for learning.

1. The Purpose of Group Facilitation
2. Difference Between 'Content' and 'Process'
3. What Group Dynamics are Really LIke
4. What is a Facilitator's Role?
5. Facilitative Listening Skills
6. Difficult Situations and Difficult People
7. Preventions and Interventions
8. Developing Sustainable Agreements
9. Surveying the Territory
10. Building a Shared Framework of Understanding