TPS - The Professional Supervisor

In today's changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven't had the opportunity to develop those critical skill of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization's productivity. 
 

1. Your Role as Supervisor
2. The Challenges You Face and How to Deal With Them
3. Finding Time to Plan
4. Organizing and Prioritizing
5. What it Means to be a Leader
6. Working With Your Team
7. Communicating With Your Employees and Your Manager
8. Your Role in Employee Orientation and Training
9. Motivating your Team
10. Providing and Accepting Feedback
11. Resolving Conflict