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1 ACL - Achieving Customer Loyalty
2 AMG - Anger Management
3 AWS - Advance Writing Skills
4 BBT - Building Better Teams
5 BMM - Budgets and Managing Money
6 BUE - Business Etiquette
7 CDP - Conflict Resolution: Dealing With Difficult People
8 CDW - Change and How to Deal With It
9 CLS - Coaching: A Leadership Skill
10 CMC - Customer Service Training: Managing Customer Service
11 CMS - Communication Strategies
12 CPR - Conducting Effective Performance Reviews
13 CST - Customer Service Training: Critical Elements of Customer Service
14 DLG - Delegation
15 FCL - Facilitation Skills
16 HRT - Human Resources Training: HR for the Non HR Manager
17 HSB - Hiring Smart: Behavioral Interviewing Techniques
18 INM - Inventory Management
19 LTR - Leadership Training: Becoming Leadership Material
20 MCK - Mock Interview
21 MEP - Managing Employee Performance
22 MMG - Meeting Management
23 MRE - Motivating and Retaining Employees
24 MTW - The Minute Taker's Workshop
25 NFR - Negotiating for Results
26 OGS - Orientation: Getting Employees Off to a Good Start
27 PSD - Problem Solving and Decision Making
28 SAA - Skills for the Administrative Assistant
29 SEP - SpeakEasy: Public Speaking Workshop
30 SMG - Stess Management: Managing Stress Before it Manages You
31 SPL - Sales: Prospecting for Leads
32 STO - Supervisor Training
33 SVT - Supervisor Training: The ABC's of Supervising Others
34 TBD - Team Building: Developing High Performance Teams
35 TMC - Time Management
36 TPS - The Professional Supervisor
37 TPT - Train the Trainer: The Practical Trainer
38 TST - Telemarketing: Using the Telephone as a Sales Tool
39 UPM - Understanding Project Management
40 WRP - Writing Reports and Proposals
41 WTW - Writing that Works: The Basics